At www.bingoplus, your privacy matters. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a player under Philippine data privacy law.
www.bingoplus is committed to safeguarding the personal information of every Filipino player on our platform. Here are the core principles that guide our privacy practices.
All personal data transmitted to and from www.bingoplus is protected using industry-standard SSL/TLS encryption. Your information is never sent in plain text.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data held by www.bingoplus at any time.
www.bingoplus does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only as described in this Privacy Policy.
We use cookies and similar technologies only to improve your experience on the platform. You can manage your cookie preferences at any time through your browser settings.
Our data practices are fully aligned with Republic Act No. 10173 (Data Privacy Act of 2012) and the regulations issued by the National Privacy Commission of the Philippines.
www.bingoplus retains your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable Philippine law and regulations.
Important Notice: This Privacy Policy ("Policy") describes how www.bingoplus ("the Platform," "we," "us," "our") collects, uses, stores, and protects the personal information of players and visitors ("you," "your") in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations. By registering an account or using any part of the www.bingoplus platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
www.bingoplus is an online gaming platform serving Filipino players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We offer a wide range of games including Bingo, Color Game, Joker Poker, Slots, and live dealer tables — all accessible through a secure, registered player account.
As part of operating a licensed online gaming platform in the Philippines, www.bingoplus is required to collect and process certain personal information from players. This is necessary to verify your identity, process financial transactions, comply with anti-money laundering (AML) regulations, and deliver a safe, personalized gaming experience.
We take our obligations as a data controller seriously. This Policy is designed to be transparent, plain-language, and fully compliant with Philippine data privacy law. If you have any questions after reading this Policy, please contact our Data Privacy Officer using the details provided in Section 14.
For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, the data controller responsible for your personal information is www.bingoplus, the operator of the platform accessible at wwwbingoplus.net.
www.bingoplus has appointed a Data Privacy Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data privacy laws. You may contact the DPO at any time using the contact details provided in Section 14 of this Policy.
Data Privacy Officer: All data privacy inquiries, access requests, correction requests, and complaints should be directed to the www.bingoplus Data Privacy Officer. Contact details are listed in Section 14. We aim to respond to all data privacy requests within fifteen (15) business days of receipt.
www.bingoplus collects the following categories of personal data from players and platform visitors. We collect only what is necessary for the purposes described in this Policy.
Sensitive Personal Information: www.bingoplus does not intentionally collect sensitive personal information as defined under the Data Privacy Act (e.g., health data, religious beliefs, political affiliations) unless specifically required by law or with your explicit consent. If you voluntarily disclose such information (e.g., in a responsible gaming self-exclusion request citing health reasons), it will be treated with the highest level of protection.
www.bingoplus collects personal data through the following channels:
www.bingoplus processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact, login data | Contractual necessity |
| Age and identity verification (KYC) | ID documents, date of birth, selfie | Legal obligation; contractual necessity |
| Processing deposits and withdrawals | Financial data, transaction history | Contractual necessity |
| Anti-money laundering (AML) compliance | Financial data, source of funds, transaction patterns | Legal obligation (AMLA, RA 9160) |
| Fraud prevention and security monitoring | IP address, device data, login history, transaction data | Legitimate interest; legal obligation |
| Delivering and improving gaming services | Gaming activity, session data, device data | Contractual necessity; legitimate interest |
| Responsible gaming tools and monitoring | Gaming activity, limit settings, self-exclusion status | Legal obligation; legitimate interest |
| Customer support and dispute resolution | Communications data, account data | Contractual necessity; legitimate interest |
| Sending promotional communications (opt-in only) | Email, mobile number, marketing preferences | Consent |
| Regulatory reporting to PAGCOR and other authorities | Identity, financial, and gaming activity data | Legal obligation |
Marketing Communications: www.bingoplus will only send you promotional emails or SMS messages if you have explicitly opted in to receive them. You may withdraw your consent and unsubscribe from marketing communications at any time by updating your account preferences or contacting our support team.
www.bingoplus uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze how players use our services. The following types of cookies may be placed on your device when you visit wwwbingoplus.net:
You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the www.bingoplus platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.
www.bingoplus does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may share your personal data only in the following limited circumstances:
We engage trusted third-party service providers to assist in operating the www.bingoplus platform. These include payment processors (GCash, PayMaya, banking partners), KYC and identity verification providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection services. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data privacy law.
www.bingoplus may be required to disclose your personal data to Philippine government agencies, regulatory bodies (including PAGCOR), law enforcement authorities, or courts where required by law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (RA 9160, as amended) and other applicable Philippine legislation.
In the event of a merger, acquisition, restructuring, or sale of all or part of the www.bingoplus business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that may result.
We may share your personal data with third parties in any other circumstances where you have given your explicit prior consent to such sharing.
No Cross-Border Transfers Without Safeguards: If any of our service providers are located outside the Philippines, www.bingoplus ensures that appropriate contractual safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012 before any cross-border transfer occurs.
www.bingoplus retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration and identity data | Duration of account + 5 years after closure | Legal obligation (AML, gaming regulations) |
| KYC documents | Duration of account + 5 years after closure | Legal obligation (AMLA) |
| Financial transaction records | 10 years from transaction date | Legal obligation (AMLA, tax law) |
| Gaming activity logs | Duration of account + 3 years after closure | Regulatory requirement; legitimate interest |
| Customer support communications | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Marketing preferences and opt-in records | Until consent is withdrawn + 1 year | Consent; legal obligation |
| Technical and device logs | 12 months from collection | Legitimate interest (security, fraud prevention) |
Upon expiry of the applicable retention period, www.bingoplus will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Anonymized data (which can no longer identify you) may be retained indefinitely for statistical and analytical purposes.
www.bingoplus implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:
Data Breach Notification: In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, www.bingoplus will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, as required by the Data Privacy Act. Affected players will be notified promptly where required by law or where notification is in their best interest.
While www.bingoplus takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorized access to your account.
Under the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by www.bingoplus:
To exercise any of the above rights, please contact our Data Privacy Officer using the details provided in Section 14. We will respond to all verified requests within fifteen (15) business days. We may need to verify your identity before processing your request to ensure the security of your personal data.
How to Submit a Request: Send your data privacy request to our Data Privacy Officer via email at the address listed in Section 14. Please include your full name, registered email address, account username, and a clear description of your request. For identity verification purposes, you may be asked to provide a copy of a valid government-issued ID.
www.bingoplus is strictly an adult gaming platform. In accordance with Philippine law and PAGCOR regulations, access to and participation in online casino gaming is restricted to individuals who are twenty-one (21) years of age or older.
www.bingoplus does not knowingly collect, process, or store personal data from individuals under the age of 21. All players are required to verify their age and identity as part of the account registration and KYC process. If we become aware that personal data has been collected from a person under the age of 21 without appropriate parental or guardian consent, we will take immediate steps to delete that data and close the associated account.
Underage Access: If you are a parent or guardian and believe that a minor in your care has registered an account on www.bingoplus, please contact our Data Privacy Officer immediately. We will investigate and take appropriate action, including account closure and data deletion, as quickly as possible.
The www.bingoplus platform may contain references to third-party services such as payment processors (GCash, PayMaya, BPI, BDO, Metrobank) and identity verification providers. When you interact with these third-party services, you will be subject to their own privacy policies and terms of service, which are separate from and independent of this Privacy Policy.
www.bingoplus is not responsible for the privacy practices, data handling, or content of any third-party services. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of the www.bingoplus platform.
www.bingoplus reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When we make material changes to this Policy, we will:
Your continued use of the www.bingoplus platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you should discontinue use of the platform and may request account closure by contacting our support team.
We recommend that you review this Privacy Policy periodically to stay informed about how www.bingoplus is protecting your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way www.bingoplus handles your personal data, please contact our Data Privacy Officer:
Data Privacy Officer — www.bingoplus
Email:
Subject Line: Data Privacy Request – [Your Full Name]
Response Time: Within fifteen (15) business days of receipt of a verified request.
If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, the government body responsible for enforcing the Data Privacy Act of 2012.
National Privacy Commission (NPC): The NPC is the Philippine government authority responsible for data privacy enforcement. You may file a complaint with the NPC if you believe your data privacy rights under Republic Act No. 10173 have been violated. Visit the NPC's official website for complaint procedures and contact information.
Your privacy is protected every step of the way. Join thousands of Filipino players enjoying Bingo, Slots, Color Game, and more — with the confidence that your personal data is safe and secure.
21+ only · Play responsibly · www.bingoplus